Política de frete
Shipping Policy
Welcome to Unbbox! We are committed to providing you with the best shopping experience possible. Below is our detailed shipping policy to ensure you have all the information you need about our shipping process.
1. Shipping Costs
At Unbbox, we believe in simplicity and transparency. That’s why we offer free shipping on all orders, with no hidden fees or additional costs. You can shop with confidence knowing that the price you see is the price you pay.
2. Order Processing Time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
3. Shipping Methods and Delivery Times
We use reliable shipping carriers to ensure your order arrives safely and on time. Delivery times may vary depending on your location:
- Domestic Shipping (within Brazil): 3-7 business days
- International Shipping: 7-14 business days
Please note that these are estimated delivery times and may vary due to factors beyond our control, such as customs processing times for international orders.
4. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order on the carrier’s website and stay updated on its delivery status.
5. Shipping Address
Please ensure that your shipping address is correct and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you need to change your shipping address, please contact us as soon as possible.
6. Damaged or Lost Packages
If your package is damaged during transit or lost, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure you receive your order.
7. Contact Us
If you have any questions or concerns about our shipping policy, please feel free to contact us at [your contact email or phone number]. We are here to help!
Thank you for shopping with Unbbox!